Blogs

When it comes to protecting your workplace, it pays to be proactive. Taking even the most basic security steps can help ensure your business is safe and secure from malicious activity. But where do you start? This beginner’s guide is designed to provide a comprehensive overview of the steps you should take when securing your […]

Construction work is time-consuming, and many factors come into play when building or renovating. For the lack of proper knowledge or resources, people tend to overlook some basic things that can cause inconvenience to the inhabitants later on. It is feasible to plan out everything well in advance and ensure that you incorporate the necessary

On July 16, 2020, the United States is implementing a 9-8-8 dialing code for mental health crisis and suicide prevention services. The rollout of a new three digit dialing code involves the co-ordination of all landline, VoIP, and wireless phone providers in order to allow this code to be implemented consistently across the entire country.

Safeguarding our property from the likes of thieves and undesirable elements and maintaining round-the-clock surveillance is an urgent need in today’s unpredictable world. Similarly, keeping in touch and effectively communicating with clients, partners, and the public via business phone, cellular services, business SMS systems, or online using emails is crucial to all businesses’ success and

Through the pandemic, many people were looking for our services, especially with the new work from home rules popular with most companies. At the start of the pandemic, companies shifted quickly to work from home and did not know how long it would last, so it was challenging to get through processes, and the staff

Since the explosion of smartphones, marketing companies have found new cost-effective communication tools to target customers. These aggressive tactics can feel intrusive, irritating, and a waste of valuable time for the individual on the receiving end. Therefore, Canadian telecom providers have recently enacted the STIR/SHAKEN protocol to authenticate the Caller ID being sent over VoIP

Whether you own a small or large business, call routing strategies help cut down on hold times, prevent endless call transfers to multiple receivers, and improve the overall customer experience. All in all, call routing provides effective communication with customers or clients and, at the same time, helps you maintain a good public image for

The Cozzmic team wishes you the happiest of holidays this season. May the New Year be filled with joy, health, and prosperity! We would like to inform our clients that we will be closed starting from December 24, 2021, until January 4, 2022, which is when we will re-open for the New Year. Emergency service will still

Thanks for stopping by our blog. If you’re looking for more information about Cozzmic, you’ve come to the right place. About Cozzmic Initially, we were named Cozzmic Communications and established in 2013 as a small business phone specialist in the new VoIP market. In 2019, we rebranded and merged with BCT Communications and BCT Security, which

I’m Rob Simmons, the proud owner of Cozzmic. I look forward to sharing my story. I hope that you will enjoy getting to know me better. I was working as a software consultant when a customer called and asked me to help them with their newly hosted VoIP phone system, which I knew nothing about. They