Business SMS
Make sure everyone gets the message
In today’s fast-paced business landscape, Business SMS (Short Message Service) and MMS (Multimedia Message Service) has become an essential tool for effective communication. Cozzmic can provide SMS for individual users through our VoIP system and applications, however that requires each user who wants SMS to have their own phone number. The better solution for our customers is often a Business SMS application that allows your existing business phone number to be accessed by several staff members.
Business SMS offers a convenient and efficient way to connect with customers, clients, and employees. It allows businesses to quickly deliver important updates, appointment reminders, service notifications, and promotional messages directly to recipients’ mobile devices. With the majority of people carrying their smartphones at all times, Business SMS ensures instant message delivery and high engagement rates. It enables businesses to enhance customer satisfaction, improve response times, streamline communication workflows, and ultimately drive business growth. The importance of Business SMS lies in its ability to provide a direct and immediate means of communication, enabling businesses to stay connected, informed, and responsive in today’s digital era.
Additional Features
Business SMS/MMS can do more than just a tool to send and receive messages. Take full advantage of text communication with more advanced capabilities such as:
- Conversation History - See full history of the conversation with each contact
- Canned Responses - Use pre-written messages to answer common questions
- Auto-Reply to Keywords - Automatically reply with personalized messages
- Contact Lists - Group contacts together for mass texting
- SMS Blast - send a message to a group of contacts for marketing or staff alerts
- Away Messages - Auto-reply when no one is available to answer
- Number-sharing - Access multiple numbers from a single login
- Scheduled Messages - Schedule one message, or create a drip marketing campaign
- Get notified of your text messages in email, Google Chat, Slack, MS Teams, and more!
- Access on Web and Mobile app